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How Hop Works

  • What happened to the TriMet Tickets App?
  • Do I have to get a Hop card?
  • Should I register my Hop card?
  • Are there Hop cards for Honored Citizens and Youth?
  • Are there fees or service charges?
  • What if I get a pass from work or school? When will they switch to Hop?
  • Is my financial information secure?
  • What personal information does Hop collect?
  • How do fare inspectors check fares with Hop?
  • Do I need a smartphone or internet to use Hop?
  • I’m just visiting the Portland area. Do I need a Hop card?
  • Do I need a bank account for Hop?
  • Where can I get a Hop card? Can I have one mailed to me?
  • Where can I get customer service in person?
  • How much does a Hop card cost?
  • Are Hop cards and tickets recyclable?
  • Do you still accept cash?
  • Are there still programs for distributing free or reduced fares?
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