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  2. Managing Your Hop Cards

Managing Your Hop Cards

  • How do I check my card balance or the time remaining on my ticket or pass?
  • Why do I need to choose a PIN for my account?
  • When I ride TriMet and Portland Streetcar in the same day, why don’t I earn a day pass?
  • What happens when I “deactivate” my card? Do I keep the money?
  • Can I transfer my balance between cards?
  • Can I set up Hop to automatically add money to my card when my balance is low?
  • Will Hop remind me when my balance is getting low?
  • How do I get my money back after my card was lost or stolen?
  • How do I report my card lost or stolen?
  • Can I transfer a balance to or from my virtual card?
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