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  2. Tapping your Hop Card or Phone

Tapping your Hop Card or Phone

  • How, when and where do I tap with my phone?
  • Can I use my Hop card or ticket to ride the Portland Aerial Tram?
  • I notice the Hop reader plays a different sound sometimes when other riders tap.
  • Why does the Hop reader sometimes say “Welcome aboard” instead of the expiration time when I tap?
  • What do I do if the Hop reader isn’t working?
  • The Hop reader charged a card other than my Hop card when I tapped.
  • How do I pay with my phone?
  • How can I tell how much time I have left to transfer?
  • If I’m with my family or a group, can I pay for more than one riders’ fare with my card?
  • Do I have to “tap off” too?
  • Do I have to tap even if I have a Hop day pass or month pass?
  • Do I have to tap every time I board? Even on MAX or WES?
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