Yes, it’s easy to convert a plastic card into a virtual card (and we’ll waive the standard $3 card fee). In the Hop app, select the card you want to convert, then tap “Add to Apple Wallet.” Your card number will change, but your balance and your progress toward earning a day or month pass will be transferred to your iPhone or Watch and the plastic card will be deactivated. You’re ready to ride! Please ensure you have iOS 12.3 installed on your iPhone or watchOS is 5.2.1 on your Apple Watch.
Note: Honored Citizen Photo ID (including Low-Income), LIFT, 1-Year Pass and employer-issued Hop cards cannot be converted into virtual cards at this time.