Do I need a specific OS version? January 15, 2020 17:44 Updated In order to use a virtual card, you’ll need iOS version 12.3 or watchOS 5.2.1. More on how to install the latest iOS Software Update Related articles What if my battery dies? Will I still be able to ride? Would a fare inspector give me a citation? What should I do if I lose my phone? Can I tap my phone without having the app or a Hop card? Why would I need a virtual Hop card? My Hop card won't tap when I place it near the reader Why is there a $3 card fee for a virtual Hop card?