If you’d like to get in-person assistance, you can stop by one of our offices
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The TriMet Ticket Office in Pioneer Courthouse Square, open weekdays from 8:30 a.m. to 5:30 p.m.
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C-TRAN’s Vancouver Mall Transit Center Customer Service Offices, open weekdays from 10 a.m. to 6 p.m.
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The Portland Streetcar Administration Office in Downtown Portland, open weekdays from 9 a.m. to 5 p.m.
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Our Hop Customer Service team is available by phone at 1-844-MYHOPCARD (694-6722) from 7:30 am-5:30 pm daily.