Unlock your phone, then tap it on the green Hop reader (make sure it’s positioned over the contactless payment logo in the black area below the screen, with the back of your phone touching the reader).
Within a couple seconds, you’ll see a check-mark on your phone and the Hop reader will show a check-mark and play a chime indicating that your payment was successful. You’re good to go! Just remember to tap every time you board, including transfers. Your tap is your proof of payment.
Note that some Android phones will simply “tap” faster than others. Try opening Google Pay when you tap to get a faster response.
If you don’t get a response from the reader within two or three seconds, try again with your phone in a different position. Depending on what kind of phone you have (and where its antenna is located) you may need to experiment a bit to find the best position to tap your phone. Try to hold your phone still while tapping (that is, don’t move or swipe your phone over the reader).